Privacy Policy

Privacy Policy

Last Updated: 21/02/2025

Introduction

BE Clean Pressure Washing is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, visit our website, or interact with us in any other way. We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

By engaging with our services, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We collect the following types of personal information:

1. Personal Identification Information: Name, email address, phone number, physical address, payment information, and other information that you provide when you contact us, book a service, or fill out a form on our website.
2. Non-Personal Information: When you interact with our website, we may collect data about your device, browser type, operating system, and your browsing activity (such as pages viewed, time spent on the site, etc.). This data helps us improve our website and services.

How We Use Your Information

We use your personal information to:

• Provide the services you have requested.
• Process your payments and manage your transactions.
• Respond to your inquiries, feedback, or complaints.
• Send you updates, offers, or marketing materials (if you’ve opted in).
• Improve our website, services, and customer experience.
• Ensure the security of our services and protect against fraud or abuse.
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How We Collect Your Information

We may collect your information directly from you through:

• Website forms (e.g., booking forms, contact forms).
• Emails or phone calls.
• In-person interactions (if applicable).
• Third-party service providers we work with (e.g., payment processors, marketing platforms).

We may also collect non-personal information automatically through cookies, which help us understand how visitors use our website.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. They help us remember your preferences, analyse site traffic, and improve our website. You can adjust your cookie preferences through your browser settings.

Data Security

We take the protection of your personal data seriously and implement reasonable security measures to safeguard it. This includes physical, technical, and administrative safeguards. However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with trusted third-party service providers who assist in delivering our services, such as payment processors, customer support services, or marketing partners. These third parties are bound by confidentiality agreements and are not permitted to use your data for their own purposes.

We may also disclose your information when required by law, including to comply with legal obligations or protect our rights.

Third-Party Websites and Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We recommend reviewing their privacy policies before providing any personal information.

Your Rights and Choices

Under the Privacy Act 1988, you have the right to:

• Access and correct your personal information.
• Request the deletion of your personal information (subject to legal or business requirements).
• Withdraw consent to marketing communications at any time.

If you would like to exercise any of these rights or have any questions about your personal data, please contact us at the details provided below.

Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If we learn that we have unintentionally collected such information, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on our website and update the "Last Updated" date above. Please review the policy periodically for any updates.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us at:

BE Clean Pressure Washing
Brodie@Becleanpressurewashing.org
0408822719
https://becleanpressurewashing.org/contact-us

• You should update this policy if your business collects or processes any sensitive data (like health information, if relevant to your services).
• If you use specific services like Google Analytics, social media plugins, or email marketing services, you should mention those in the relevant sections of the policy.
• Ensure compliance with local laws, including any state-specific requirements that might apply.